Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Neutra Glide regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

2. Description of Services

Neutra Glide provides accounting automation services including but not limited to:

• Process automation for accounting tasks
• UK compliance and regulatory assistance
• Financial reporting and analytics
• Consulting services related to accounting automation

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems

5. Service Availability

We strive to provide reliable services but cannot guarantee 100% uptime. We may temporarily suspend or restrict access to our services for maintenance, updates, or other operational reasons.

6. Fees and Payment

Service fees will be communicated before any work commences. Payment terms are typically:

• Initial consultation fees are due upon booking
• Service fees are invoiced monthly or as agreed
• Late payment may result in service suspension
• All fees are exclusive of VAT where applicable

7. Intellectual Property

All content, software, and materials provided by Neutra Glide remain our intellectual property. You may not:

• Copy, modify, or distribute our proprietary materials
• Reverse engineer our software or systems
• Use our trademarks without written permission
• Create derivative works based on our content

8. Data Protection and Confidentiality

We take data protection seriously and will:

• Handle your data in accordance with our Privacy Policy
• Maintain confidentiality of your business information
• Implement appropriate security measures
• Comply with UK GDPR requirements

You grant us the right to use your data solely for providing our services and as outlined in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We do not warrant that our services will be error-free or uninterrupted
• You are responsible for maintaining backups of your data

10. Professional Standards

Our services are provided in accordance with:

• UK accounting standards and practices
• HMRC requirements and regulations
• Professional accounting body guidelines
• Industry best practices for data security

However, you remain responsible for the accuracy of information provided to us and final compliance with all applicable regulations.

11. Termination

Either party may terminate this agreement with 30 days' written notice. We may immediately terminate or suspend access if you:

• Breach these Terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Pose a security risk to our systems

12. Dispute Resolution

Any disputes arising from these Terms shall be:

• First addressed through good faith negotiations
• Governed by English law
• Subject to the exclusive jurisdiction of English courts
• Resolved through mediation if negotiations fail

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last modified" date

Continued use of our services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us: